TensCare Pointra

TensCare Pointra – Focal Vibration Therapy Product Guide

Whether you’re looking to buy the TensCare Pointra or have already purchased it, this guide will provide you with all the information you need to know about the product.

Looking to buy the TensCare Pointra?

View Product

What is Pointra Focal Vibration Therapy ?

TensCare Pointra Focal Vibration Therapy Device – Portable Deep Tissue Massager for Quick Targeted Pain Relief, Muscle Recovery, Circulation Boost & Mobility – 10 Modes, Rechargeable, Compact Pen-Style Design

Targeted Pain Relief – Experience professional grade focal vibration therapy (FVT) that pinpoints the exact source of discomfort. Unlike bulky massage guns, Pointra delivers precise, localised vibrations that relieve tension, ease soreness, and accelerate recovery where you need it most.

10 Unique Therapy Modes for Every Need – Choose from 10 scientifically designed vibration patterns from gentle relaxation to high-frequency deep muscle recovery. Perfect for relieving stiffness, enhancing circulation, reducing tension, and supporting everyday mobility.

Compact & Pen-Style Design for Precise Relief: Unlike bulky massage guns, Pointra’s slim, pen-style shape lets you reach smaller, hard-to-target areas with pinpoint accuracy. Its lightweight, ergonomic build fits naturally in your hand, allowing you to apply vibration therapy exactly where you feel pain whether it’s the neck, shoulders, back, or joints. Portable and discreet, it’s perfect for precise pain relief at home, the office, or on the go.

Rechargeable Long-Lasting Battery – With fast USB charging, a single 1-hour charge delivers up to 3 hours of continuous use. Built-in battery indicator ensures you’re never caught off guard, making it a reliable daily recovery tool.

Durable, Medical-Grade Build Quality – Crafted from medical grade metal with a soft-touch silicone head, Pointra combines sleek design with exceptional durability. Built to withstand daily use while maintaining clinical-level performance.

Versatile for Full-Body Use – Relieve upper back tightness from posture, ease neck and shoulder tension, recover from workouts, or target joint discomfort in the elbows, wrists, and knees. A smarter approach to pain relief, muscle recovery, and mobility support in one device.

IFU

TensCare Pointra Instruction Manual

FAQ Instructions

What is the warranty?

The warranty is for one year from date of purchase. This warranty refers to the devics only. It does not cover charging cable unless manufacturer defect.

What does POINTRA do?

Pointra is an innovative tool that uses targeted focal vibration therapy to direct the stimulation to where it is needed most. Pointra can promote blood flow, reduce muscle tension, provide pain relief and accelerate muscle recovery

Why won’t the unit turn on?

The battery may be flat, try charging your device. The on button is at the top of the wider silicone area, and you should only need a quick press. If this does not work, contact us at 1-800-604-6225. The Pointra has a 1 year warranty on the device.

How do I know which program I should use?

Pointra cycles through 10 FVT modes — designed to target deep tissues, lift fascia layers and stimulate circulation.
Repeatedly press the power button to explore all modes. After the 10th mode, Pointra will return to FVT mode 1. You just need to find the mode that feels best for you.

How do I charge the device?

Charge Pointra fully before your first use to protect battery life. When the battery is below 20%, the indicator light will flash.
Access the charging port by unscrewing the silicone head. Use the included charging cable to connect to a USB power adapter
The light will flash during charging and turn solid when fully charged. Disconnect the charger after the battery is full.

How long should I use the device?

It is recommended to use the Pointra for no more than 20 minutes at a time, especially if you are targeting a specific knot or muscle.

Do I need to apply pressure with the device?

That is up to you! Once you find the mode that feels the best, you can apply pressure if you feel like it, or just allow the device to do its own thing.

I can’t seem to get my machine to work?

Quick press the on/off button to turn the machine on, long press to turn the machine off. Make sure that the unit is charged.

My Muscles are feeling achy after use, or I feel like I am bruised:

There are no known side effects and long-term use is not considered harmful. If this happens, simply reduce the amount of time you use the device, or change the mode. Reduce the pressure when you are using the device.

Key Features

Wireless device allows for active movement while in use
Speeds up post workout recovery
Comfortable stimulation – gentle, comfortable stimulation with precise setting parameters for different intensity levels
Rechargeable Li-ion battery – lightweight and compact with external charger

Reduces pain and muscle fatigue
It’s drug-free and has no side effects. It’s safe and easy to use, with pre-set programs to suit your needs.
Targeted to pinpoint precision
10 modes

Customer Service Info Section

Mothers Choice Products is the exclusive distributor in Canada for Ameda Breastfeeding Products, TensCare, PumpEase, Prenatal Ease, Dimpleskins Naturals and Sterifeed products. All shipments originate from our warehouse in Richmond BC, and any problems or warranty issues will be responded to as quickly as possible.

To be eligible for a return, your item must be unused, and in the original saleable condition. Refunds and returns must be initiated within 30 days of purchase.

Breast pumps and TensCare Devices are considered Class II medical devices and are non-returnable unless they are unopened and the safety seal is intact. Each pump and device comes with a two year warranty, if you are having any issues please contact us for troubleshooting and potential replacement.

Refunds and returns must be authorized. If you send back an unauthorized return, the package will be returned to you at your cost. To complete your return, we require a receipt or proof of purchase.

To return your product once authorized please send it to:
Mothers Choice Products
#2133-118711 Horseshoe Way, Richmond, BC, Canada, V7A5H5