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Return & Refund Policy – Consumers (see catalogue for B2B policies)
Mothers Choice Products is the exclusive distributor in Canada for Ameda Breastfeeding Products, TensCare, PumpEase, Prenatal Ease, Dimpleskins Naturals and Sterifeed products. All shipments originate from our warehouse in Richmond BC, and any problems or warranty issues will be responded to as quickly as possible.
To be eligible for a return, your item must be unused, and in the original saleable condition. Refunds and returns must be initiated within 30 days of purchase.
Breast pumps and TensCare Devices are considered Class II medical devices and are non-returnable unless they are unopened and the safety seal is intact. Each pump and device comes with a two year warranty, if you are having any issues please contact us for troubleshooting and potential replacement.
Refunds and returns must be authorized. If you send back an unauthorized return, the package will be returned to you at your cost.
To complete your return, we require a receipt or proof of purchase.
Sales items marked ‘final sale’ cannot be refunded.
To return your product once authorized please send it to :
Mothers Choice Products
#2133-118711 Horseshoe Way, Richmond, BC, V7A 5H5, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, will vary.